August of 2011 proved to be a very trying time for the Rotterdam Junction community with Hurricane Irene causing much damage and flooding. With 42” of water in our main business office and with damage to many poles and cables, all of our employees worked tirelessly, out of a construction trailer, cleaning and rebuilding to get service back to our customers. The community came together and provided support to all affected. Telephone service was reinstated within a week of the historic flooding, but the rebuilding continued for months afterwards. We came back stronger than ever with a greater sense of community and the commitment to our customers. Our Digital Central Office is no longer in the flood zone.
In the spring of 2017 Pattersonville Telephone Company was awarded a grant from the New NY Broadband Program to deliver high-speed internet access to Unserved and Underserved areas. This grant, along with company investment, will connect 170 households to High-Speed internet access through Fiber Optics, providing speeds 10-20 times faster than our current DSL speed.